Frequently Asked Questions
Everything you need to know about your SIEDRÉS experience.
Where does SIEDRÉS ship and what are the costs?
We offer worldwide shipping. Shipping costs and delivery times vary depending on your location and are calculated at checkout. Express options are available for most international destinations.
What is your return policy?
You can return your items within 14 days of receiving your order. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I find the right size?
Each product page features a detailed size guide and specific fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed silhouette, or you can contact our customer care team for personalized advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna and Apple Pay for a seamless checkout experience.
Are duties and taxes included in the price?
For orders within the European Union, taxes are included. For international orders outside the EU, duties and taxes may be applied by your local customs office upon arrival and are the responsibility of the recipient.
How should I care for my SIEDRÉS garments?
To maintain the longevity and vibrant prints of our pieces, we recommend following the specific care instructions on the internal garment label. Most of our delicate fabrics require professional dry cleaning or a gentle hand wash.